Frequently Asked Questions
Where are you located?
We are primarily an online eCommerce store setting full body massage chairs. We accept mail at our office location 500 Westover Dr. #16335 Sanford, NC 27330
How can I pay for my purchase?
There are various ways to pay for your purchases.
1st Option : Credit Card. We accept the following credit cards: Visa, MasterCard, American Express and Discover.
2nd Option: Financing. You could sign up with our financing partners Affirm to pay a low monthly payment for up to 24-months.
How about sales tax?
Sales Tax is added to orders delivered within otherwise mentioned in the website. The state of Texas requires that we charge sales tax on the full amount of the order. When applicable, sales tax information will be displayed in your shopping cart along with other pricing information that pertains to your order. The current sales tax rate in Texas is 8.25%
Can I call you to place an order?
Yes, you are welcome to call us to place your order. Local hours are 8AM to 7PM PST. Our phone number is (424) 235-3404.
How about International Orders?
We don't ship internationally at this time.
Do you provide installation services?
We do not provide installation services directly, but we can offer guidance and recommendations for qualified professionals in your area for your installation.
Warranty
Under our warranty, all items are free of manufacturing and mechanical defects and covered for 1 year from date of purchase. This warranty covers replacement of defective parts only, not the complete product, unless deemed necessary by our claims speacialist.
How Long Will My Order Take To Arrive?
Your order will leave our warehouse within 1-3 business days if the item is in stock. You’ll know when it ships because we’ll send you the tracking number
If you’re expecting a large or heavy package, the trucking carrier will call you to schedule a delivery appointment on a day and time that works for you. Please provide us with a valid and or alternate contact number to avoid delays with your order.
How Can I Track My Order?
Once your order is ready for carrier pickup, we will send you an email with a link to the freight carrier’s website and the tracking number. Tracking numbers take 1-2 business days to update.
Order Cancellation
Please call us immediately if you need to cancel your order. Notices beyond 48 hours may incur extra fees.
What sizes of bathroom vanities do you offer?
We offer a wide range of sizes, from compact 18-inch vanities for small spaces to luxurious 72-inch double sink options. Use our filters to find the perfect fit for your bathroom.
Are your vanities pre-assembled or do they require assembly?
Most of our vanities come pre-assembled for your convenience. Some models may require minor installation steps—product pages will clearly state this. Assembly instructions are included where necessary.
Do your vanities come with countertops and sinks?
Yes! Many of our vanities include both a countertop and an integrated sink. Check the product description to confirm what’s included with your selection.
What materials are your vanities made from?
Our vanities are crafted from high-quality materials such as solid wood, MDF, marble, quartz, and ceramic. Full material details are listed in each product description.
What should I do if my vanity arrives damaged?
Please inspect your vanity upon delivery. If you notice any damage, contact us within 48 hours with photos so we can file a claim and arrange a replacement or refund.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in original condition and packaging. Return shipping costs may apply. Please visit our Return Policy page for full details.